1 Apr

WORKING HOURS DURING RAMADAN

Kindly be informed that our working hours during Ramadan will be 9:00 AM to 2:30 PM, Monday to Thursday. Therefore, the last service ticket will be issued at 1:30 PM.

On Fridays during the Holy Month, our working hours will be from 9:00 AM to 1:00 PM, and the last service ticket will be issued an hour earlier.

We will continue receiving your service requests on RAKEZ Portal 360, which is accessible anytime and anywhere.

Wishing you and your family a blessed Ramadan!

MORE ANNOUNCEMENTS

  • 08 March 2024

    RAKEZ RAMADAN WORKING HOURS

    Dear Valued Client,

    We would like to wish you and your family a blessed Ramadan!

    Please be informed that during the Holy Month, our offices will welcome you from Monday to Thursday, starting at 9:00 AM until 2:30 PM. Please note, the issuance of the last service tick...

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  • 29 December 2023

    NEW YEAR HOLIDAY NOTICE

    Dear Valued Client,

    Please be informed that all RAKEZ offices will be closed on Monday, 1 January 2024, to observe the New Year holiday. Our offices will resume work on Tuesday, 2 January 2024.

    You can continue submitting all your service requests through 

    Read More

  • 10 October 2023

    ADJUSTMENT IN IMMIGRATION FILE FEE

    The UAE Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has increased their immigration file renewal service fee by AED 50 across the UAE. This notice is to inform you that the additional fee will be reflected in your licence renewal.

    Thank you for your u...

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