26Mar

CLOSURE OF ALL RAKEZ SERVICE CENTRES

Our thoughts are with you, your family and your workforce during these challenging times. Now more than ever, we must stand united against COVID-19 and assess all steps that we can take to help safeguard our community.  

 

CLOSURE OF ALL RAKEZ SERVICE CENTRES

As we monitor the developments in the situation, the measures we take continue to evolve. Today, we have made the difficult decision to temporarily close all RAKEZ Service Centres until further notice to help mitigate the spread of COVID-19 virus starting with the protection of our community, our partners, and our dedicated employees.

 

RAKEZ PORTAL 360 ACCESSIBLE 24/7

Nevertheless, we would like to reassure you that we are here for you, as always. RAKEZ Portal 360 will remain accessible 24/7, and our committed customer experience team will be extending all the required support to ensure your service requests are facilitated without interrupting your social distancing (Click here to log in or here to register).

 

MAZEED VALUE ADDED SERVICES

You can also contact our Mazeed Services team at mazeed@rakez.com, for support with value-added services such as manpower supply, translation and attestation, courier services amongst many more.

 

CALL CENTER AND LIVE CHAT

Last but not least, you can reach out to us through our call center line +971 7 2041111 or live chat with us through our website www.rakez.com or all your urgent enquiries and requests, at the comfort of your home.

In times of our service centres closure, we may be out of sight but our teams are working closely to address your needs and challenges. 
 
We hope you and your loved ones remain safe, and thank you for your cooperation in safeguarding our community against the ongoing outbreak. 
 
Stay home, stay safe! 

MORE ANNOUNCEMENTS

29 March 2020

UPDATE ON THE NATIONAL DISINFECTION PROGRAMME FOR ALL PUBLIC UTILITIES

As per the latest update from the relevant authorities, please be informed that the National Disinfect ...

26 March 2020

CONDUCTING OF NATIONAL DISINFECTION PROGRAMME FOR ALL PUBLIC UTILITIES

Please be informed that the Ministry of Health & Ministry of Interior in coordination with all concern ...

26 March 2020

CLOSURE OF ALL RAKEZ SERVICE CENTRES

Our thoughts are with you, your family and your workforce during these challenging times. Now more tha ...