LOGISTICS SUPPORT ADVISORY

Keep Your Cargo Moving With Smarter Routing

4+

Active Ports

24/7

Port Operations

Zero

Cash Deposit via Oman

20 min

Truck Turnaround

ROUTING OPTIONS

Choose the Right Route for Your Cargo

Multiple approved routing solutions into Ras Al Khaimah are available, including UAE bonded transfer ports and cross-border Oman Green Corridor routes. Route suitability depends on cargo type, country of origin, shipping-line acceptance, and current customs procedures. RAKEZ support and connect you with the relevant authorities and service providers to help identify the most suitable option for your shipment.

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Route availability, approvals, and cargo acceptance are subject to change. Always confirm the latest status with RAKEZ, your shipping line, and your clearing agent before shipment.

OUR SUPPORT

How RAKEZ Supports You

End-to-end logistics support is available through coordination with Hutchison Ports RAK and Ras Al Khaimah Customs, covering route selection, customs coordination, bonded transfer arrangements, and access to Green Corridor routes. RAKEZ can facilitate coordination and connect you with the relevant stakeholders to support each step of the process.

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Short-Term and Long-Term Warehousing Solutions

Flexible warehousing options to support your storage needs across short and long-term requirements.

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Bonded Cargo Transfer

Move cargo from UAE ports into RAK without duties at the entry port.

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Green Corridor Access

Seamless cross-border logistics with the Sultanate of Oman.

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Simplified Customs

Duty settlement completed locally in
Ras Al Khaimah under current procedures.

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Dedicated Logistics Team

Specialist support for routing queries, documentation, and coordination.

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24/7 Terminal Operations

Hutchison Ports RAK operates around the clock with 20-minute truck turnaround.

Hutchison Ports RAK — Terminal Advantage

  • No tolls and no road restrictions to RAK zones
  • 20-minute truck turnaround inside the terminal
  • Deep-water berths — 12 m depth alongside
  • 3 x quay cranes at 28 moves per hour

  • 6 x rubber tyred gantry cranes
  • Integrated X-ray scanning
  • 16.8 ha terminal area
  • Close proximity to RAK industrial zones
RAK Zone Distance from Hutchison Ports RAK Distance from Jebel Ali
RAK Maritime City 5 km 190 km
Al Hamra Industrial Zone 60 km 135 km
Al Ghail Industrial Zone 65 km 160 km

PROCESS

How it works

A clear, step-by-step process for moving your cargo from port arrival through bonded transfer or Green Corridor clearance to final delivery at your Ras Al Khaimah facility.

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Vessel Arrival

Cargo arrives at Khorfakkan or Fujairah port

Notify shipping line 24 hrs prior

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Container Pickup

Hutchison Ports RAK / shipping line collects container from stacking area

Obtain D/O from shipping line

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Inland Transfer

Bonded truck transport to Hutchison Ports RAK — no customs at entry port

No client action needed

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Customs Clearance

Customs declaration completed at Hutchison Ports RAK Port

Submit via your clearing agent

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Final Delivery

Cargo delivered to your facility under normal procedures

Coordinate with your agent

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No customs documentation or duty deposit is required at Khorfakkan or Fujairah. Clearance is completed at Hutchison Ports RAK Port, subject to shipping-line release approval and correct documentation.

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Vessel at Oman Port

Cargo arrives at Sohar or Salalah in the Sultanate of Oman

Coordinate routing with shipping line

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Documentary Guarantee

Accredited broker submits guarantee — no cash deposit required

Appoint an accredited
RAK broker

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Land Transport

Bonded movement from Oman into RAK via Green Corridor

Coordinate with your clearing agent

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RAK Customs Clearance

Customs duties assessed and paid locally in Ras Al Khaimah

Ensure customs declaration is ready

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Final Delivery

Cargo delivered to your RAK facility or onward destinations

Arrange final delivery logistics

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No cash deposit is required. Customs duties are payable locally in Ras Al Khaimah. Foodstuff receives priority clearance.

PREPARATION

What You Need to Prepare

To ensure smooth processing and avoid delays, complete the following before your shipment.

1

Check your shipping documents

Ensure documents reflect correct routing — Port of Discharge (POD) and Place of Delivery (DEL) must be accurate before shipment.

2

Coordinate with your shipping line

Inform your shipping line of the routing arrangement at least 24 hours before vessel arrival where required.

3

Obtain your Delivery Order (D/O)

The D/O must be obtained from the shipping line before cargo can be collected and transferred.

4

Appoint a RAK customs clearing agent

You must have your own clearing agent in Ras Al Khaimah. Hutchison Ports RAK does not clear cargo on behalf of clients.

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Submit all customs declarations on time

Declarations and supporting documents must be submitted in line with current customs procedures at Hutchison Ports RAK Port.

ROUTE MAP

Interactive Route Map

Explore available routing options geographically. Click any port marker for details.

Hutchison Ports RAK / Saqr Port (Destination)

UAE Bonded Routes

Oman Green Corridor

Reference Route

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FAQS

Frequently Asked Questions

Find answers to common questions about alternative logistics routes, customs procedures, and cargo handling.

Clients can access Ras Al Khaimah through Khorfakkan Port and Fujairah Port in the UAE, and through Sohar Port and Salalah Port in the Sultanate of Oman via the Green Corridor. Jebel Ali and Jeddah may also apply in selected cases depending on cargo type and current approvals.

Khorfakkan and Fujairah are generally the most efficient options for faster bonded movement into Ras Al Khaimah, under the settled transit procedure via Hutchison Ports RAK.

Moving cargo through Jebel Ali is currently extremely difficult and must be handled as a transfer via Hutchison Ports RAK. A mandatory Bill of Lading amendment is required. Clients are strongly advised to re-route via Khorfakkan or Fujairah where possible.

No. Under RAK Customs Circular No. 4 of 2026, no cash deposit is required. A documentary guarantee (written undertaking) is submitted by your accredited customs broker instead.

Under the Green Corridor, customs duties are assessed and payable locally in Ras Al Khaimah — not at the border crossing. Your accredited customs broker handles this on your behalf.

No. Under the bonded transfer arrangement (RAK Customs Circular No. 3 of 2026), no customs documentation or duty deposit is required at Khorfakkan or Fujairah. Customs clearance is completed at Hutchison Ports RAK Port.

Yes, subject to approvals and shipping-line acceptance. Khorfakkan and Fujairah are currently the preferred routes for dangerous goods. Please confirm with your shipping line and clearing agent before planning.

Yes. Foodstuff currently receives priority clearance under the Oman Green Corridor. If you are moving food cargo, the Oman route is recommended and actively supported under current procedures.

LCL shipments do not benefit from the bonded transfer service at this time. LCL shipments must be cleared via cash deposit or full duty payment at the entry port. FCL shipments can use the bonded transfer arrangement.

Excise-related cargo may be supported under the Green Corridor with customs supervision and required documentation. Please coordinate with your customs broker and RAK Customs for confirmation before shipment.

You will need the Delivery Order (D/O) from the shipping line, a customs declaration submitted at Hutchison Ports RAK Port, and correct shipping documentation specifying the Port of Discharge (KFK or Fujairah) and Place of Delivery (Hutchison Ports RAK Port). A clearing agent in RAK is mandatory.

A Bill of Lading amendment is mandatory for cargo transferred from Jebel Ali to RAK Port. For Khorfakkan and Fujairah routes, shipping documents must correctly show the Port of Discharge and Place of Delivery as Hutchison Ports RAK Port.

Yes. You must inform your shipping line at least 24 hours before vessel arrival to change the delivery place to Hutchison Ports RAK. Failure to do so may result in processing delays.

Inland transfer (Leg 1) from Khorfakkan or Fujairah to Hutchison Ports RAK Port is arranged by Hutchison Ports or the shipping line. Leg 2 (Hutchison Ports RAK to your facility) follows existing normal delivery procedures. Confirm costs directly with your shipping line or agent.

Transport and trucking costs are not fixed rates and are not quoted by RAKEZ. Please contact your shipping line, freight forwarder, or clearing agent for current pricing based on your cargo and routing requirements.

UAE-bound cargo routing varies by carrier. Some shipments are discharged at Khorfakkan and then moved to Jebel Ali, Khalifa Port, or Ras Al Khaimah. India-origin cargo may go direct or via Khorfakkan, then be transferred to Ras Al Khaimah through feeders, logistics providers (e.g., Hutchison Ports), or trucking within the UAE to reduce delays.

For Far East–Kuwait routes, if port handover is allowed, third-party logistics providers (e.g., Trukker, Scan Global Logistics, Aramex) are usually more cost-effective; otherwise, carrier-controlled movement continues to final delivery. Using experienced operators, ensuring customs compliance, and balancing cost, risk, and reliability are key factors to ensure seamless logistics.

Lead time reliability has dropped from ~60% pre-war to ~40% or lower due to ongoing disruptions. Carrier ETA data (API/EDI) is now less reliable, so freight forwarders increasingly use AI tools and real-time port conditions to validate schedules.

Delays at transshipment hubs and geopolitical/security events now drive lead times more than carrier forecasts. Capacity constraints at ports have also led to congestion and multi-day clearance delays. Mitigation measures like the UAE–Oman Green Corridor via Hatta Border Crossing help improve inland movement and enable faster destination clearance, but overall reliability still depends on regional stability and expanded port capacity.

Recent operations for tobacco and e-cigarettes show that alternative logistics models can work effectively. One approach combined air charter to Sharjah International Airport, followed by transfer to Port of Sharjah for containerisation and onward sea freight to GCC markets. This required a 100% customs duty deposit, which was refunded once cargo departed, with clearance completed at the destination — enabling smoother movement.

Export consolidation models have also been used, where cargo is trucked, consolidated in Dubai, and then chartered to Europe and other regions. Despite constraints, viable solutions exist. The key is close coordination with logistics providers, as many are actively developing flexible routing and handling strategies.

DG cargo requires strict segregation and is generally not transported with general cargo, making LTL challenging. Most DG shipments move via dedicated containers or full truckload (FTL). LTL transport is possible in some cases, but only under specific conditions based on DG classification (e.g., Class 1, 2, 3) and supported by proper documentation such as a Material Safety Data Sheet (MSDS). Certain classes are prohibited, while others may be allowed under controlled conditions.

Overall, DG transport feasibility — especially for LTL — depends on thorough document review and classification validation before approval.

Gulf trade disruptions have made routes unstable, leading to alternatives via Jeddah or Salalah with overland transport into the UAE through Saudi Arabia. War risk insurance rates are highly volatile and priced case-by-case, with premiums increasing significantly, while standard marine cargo insurance remains stable.

Demand for broader coverage like Political Violence (PV) and War Risk insurance is rising, with pricing and coverage staying highly dynamic based on shipment risk.

Clients are increasingly shifting to land transport toward the nearest active port as an alternative, with demand for such solutions rising. Before recommending a route, the exact cargo status must be confirmed — whether it is inside the port, export-cleared but delayed, or still in a warehouse — along with a full document review.

Based on this, rerouting may be possible via alternative ports such as Jeddah or, in some cases, Khorfakkan. However, the process is complex, and while Jeddah is currently more accessible for exports, feasibility depends on shipment status and documentation.

Transit facilities are available, allowing transit documentation to be issued and customs clearance to be completed at the final destination rather than the transit country. Initially, during disruptions, inland movement from ports like Khorfakkan was tightly controlled by specific operators: DP World (Jebel Ali), Abu Dhabi Ports (Khalifa Port), Hutchison Ports (Ras Al Khaimah), and Gulftainer (Sharjah).

Conditions have since become more flexible, with some ports now allowing direct clearance or onward transfer (including to free zones). Cargo can also still be moved under bond via unbonded trucking to the final emirate for clearance as required.

Yes, shipping companies can support with transit approvals, and such movements are handled regularly. Clients with cargo requirements are advised to reach out directly to logistics providers to facilitate the process.

As a RAKEZ-licensed entity, importing from Sohar is a standard procedure. You can move goods efficiently by providing your business licence and commercial invoices at the border. The process is seamless under the existing Green Corridor arrangement.

Etihad Rail can play a role depending on the location and routing of the cargo. For example, containers arriving at Fujairah can be transported via rail to Jebel Ali, Khalifa Port, or toward border locations. However, since the rail network is not yet connected across neighbouring countries, it does not currently serve as a full cross-border solution. Additional handling is still required at certain points. As such, Etihad Rail is presently more of an internal logistics solution that can help ease pressure on trucking capacity and improve inland movement efficiency within the UAE.

At present, the primary focus is on ensuring cargo reaches the client rather than guaranteeing precise timelines. Historically, transit time commitments were not fully reliable, and under current conditions, they have become even less accurate. Quoted timelines should be treated as indicative rather than guaranteed, and the only certainty is that shipments will move through standard shipping processes without firm time commitments.

Initially, this was not permitted, and containers arriving at Khorfakkan had to be transferred to other ports such as Jebel Ali for clearance. However, the situation has evolved. It is now possible to clear containers directly at Khorfakkan, subject to current operational conditions and approvals.

If the cargo arrives at Khorfakkan, Abu Dhabi logistics can arrange the transfer of containers to Abu Dhabi. Once the cargo is moved, customs clearance can be completed in Abu Dhabi, allowing the duty exemption to be applied as intended.

The choice of port depends primarily on the shipping line being used, as different carriers operate through different ports. However, all major ports in the UAE are equipped to handle refrigerated containers, so there is no strict preference from an infrastructure standpoint.

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We're Here to Help

Whether you need help selecting a route, understanding the process, or preparing your documents — our team is ready to support you.

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