23Mar

CUSTOMER SERVICE CENTRES WORKING HOURS


Dear Valued Client,

As the safety of our customers and community is our number one priority, please be informed that we have taken an important measure to close our Ras Al Khaimah, Al Nakheel Service Centre, until further notice.

We will continue receiving clients from 9 AM to 2 PM in:

  • Ras Al Khaimah: Service Centre - Al Hamra
  • Dubai: Business Centre - Boulevard Plaza Tower 2
  • Abu Dhabi: Business Centre - Abu Dhabi Mall

Our online platform (RAKEZ Portal 360), is accessible 24/7 to make it more convenient for clients to apply for services without the need to visit public places.

You can click here to log in or here to register.

Our service desk Mazeed, is available to facilitate your value-added services remotely.

Click here to for the full list of Mazeed services. Requests can be made through mazeed@rakez.com or 800 RAKEZ (72539).

MORE ANNOUNCEMENTS

29 March 2020

UPDATE ON THE NATIONAL DISINFECTION PROGRAMME FOR ALL PUBLIC UTILITIES

As per the latest update from the relevant authorities, please be informed that the National Disinfect ...

26 March 2020

CONDUCTING OF NATIONAL DISINFECTION PROGRAMME FOR ALL PUBLIC UTILITIES

Please be informed that the Ministry of Health & Ministry of Interior in coordination with all concern ...

26 March 2020

CLOSURE OF ALL RAKEZ SERVICE CENTRES

Our thoughts are with you, your family and your workforce during these challenging times. Now more tha ...