4 Aug

INTERNET, TELECOM AND PORTAL 360 MAINTENANCE 5-6 AUGUST

Please be informed that our IT system will be undergoing regular maintenance from Friday, 5 August (7:00 PM) until Saturday, 6 August (3:00 AM). During that time, the below services and systems will not be accessible:

  • Internet
  • Telecom
  • RAKEZ Portal 360

We apologise for any inconvenience caused by this.

For any related concern, please email us at helpdesk@rakez.com.

MORE ANNOUNCEMENTS

  • 08 March 2024

    RAKEZ RAMADAN WORKING HOURS

    Dear Valued Client,

    We would like to wish you and your family a blessed Ramadan!

    Please be informed that during the Holy Month, our offices will welcome you from Monday to Thursday, starting at 9:00 AM until 2:30 PM. Please note, the issuance of the last service tick...

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  • 29 December 2023

    NEW YEAR HOLIDAY NOTICE

    Dear Valued Client,

    Please be informed that all RAKEZ offices will be closed on Monday, 1 January 2024, to observe the New Year holiday. Our offices will resume work on Tuesday, 2 January 2024.

    You can continue submitting all your service requests through 

    Read More

  • 10 October 2023

    ADJUSTMENT IN IMMIGRATION FILE FEE

    The UAE Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has increased their immigration file renewal service fee by AED 50 across the UAE. This notice is to inform you that the additional fee will be reflected in your licence renewal.

    Thank you for your u...

    Read More