26 November 2017

Introducing RAKEZ’s Feedback Management System

In line with our efforts of providing you with an exceptional customer experience, we are pleased to announce the launching of our Feedback Management System, which allows you to voice out your opinions, concerns & suggestions towards RAKEZ and be heard.  
Your feedback will help us pinpoint the areas where we need to improve in order to serve you better. Striving to understand your changing needs and satisfy your expectations is among our many goals in terms of offering you a seamless business journey with RAKEZ.
To encourage you to express your comments, concerns & suggestions, we have set up various ways for you to send us your thoughts:

  Approaching frontline counters at all RAKEZ offices

  Sending an email to feedback@rakez.com

  Calling 800-RAKEZ or +971 7 2041111

  Contacting us through www.rakez.com/Contact
If you have any clarifications, please do not hesitate to contact us.
Thank you for your cooperation.

Best regards,
Ras Al Khaimah Economic Zone

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