30Sep

DETECTED PHISHING ATTEMPT

Dear Valued Client,

Please be informed that we noticed a suspicious email sent out this morning to RAKEZ clients with a subject of “Temporary System Shutdown on 1 October 2019”, asking you to click on a link and for personal information, such as your email username and password.
 
Kindly be aware that this email is NOT legitimate and is a phishing attempt to gain access to your email account information.
 
If you have not opened such email, kindly delete it immediately while if you opened it, please do not respond to it. In the event that you did reply, please contact us immediately at +971 7 2041111 (Option 2,2,3). We also urge you to change your passwords immediately.
 
Moreover, we would like to reiterate the importance of assessing the legitimacy of an email before clicking the links or attached documents to ensure the safety of your accounts. Keep in mind that we will NEVER ask you for your username and password. If you see this in any email, you can know for sure that it is a phishing scam and you should not respond to it.
 
For clarifications or questions, do not hesitate to get in touch with us at the above-mentioned number or email helpdesk@rakez.com.
 
Thank you for your cooperation.

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