03 January 2018

Launching of RAKEZ Service Centre - Al Hamra and relocation of other service centres

In our quest to provide you with an exceptional customer experience through our premier facilities and services, we are pleased to announce the launching of RAKEZ Service Centre - Al Hamra located near Al Hamra Industrial Zone, which will commence operations on 9 January 2018.
The new service centre has been developed with our clients’ ease in mind, housing all of our services under one location and soon, other government entities will get onboard on the same location for easier facilitation of processes and faster turnaround time for service delivery. Best of all, at our new location, you will get to enjoy chic yet more relaxing interiors as we have fully integrated RAKEZ’s fresh look and feel.
Please note that our service center in the premises of RAK Ceramics will be permanently closed while the entire service centre at RAKEZ Business Zone’s (BC1) will be temporarily shifted to the new RAKEZ Service Centre - Al Hamra until the renovations at Business Centre 1 (BC1) conclude.
Although we will be setting up a small representative office in Business Centre 2 (BC2) in the RAKEZ Business Zone, only a few number of staff will be available to serve you and long queues might be expected. Thus, in order to enjoy access to our comprehensive business support, we highly encourage you to visit the RAKEZ Service Centre - Al Hamra.
 For further information and queries, please contact us at 800 RAKEZ (72539) or email customerservice@rakez.com.
We hope you all enjoy the enhanced experience that the newly launched RAKEZ Service Centre - Al Hamra is about to bring.
RAKEZ Service Centre – Al Hamra location map.

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